Mode 3

Evidence-Based Process
Improvement—Not Guesswork

Detect bottlenecks, quantify rework, and identify automation candidates with data from real work—not opinions.

Intelligence Capabilities

Five analytical engines working together to surface actionable process improvements.

Bottleneck Detection

Automatically identifies where work queues up, which handoffs create delays, and which steps take disproportionately longer than expected.

Rework Analysis

Quantifies how often work loops back through previous steps. Traces the root causes of rework to specific handoffs, communication gaps, or unclear requirements.

Variant Correlation

Compares different ways your teams complete the same process. Identifies which variants produce the best outcomes and why.

Automation Scoring

Scores every process step for automation readiness based on repeatability, rule-based logic, volume, and error rates.

Process Health Metrics

Continuous monitoring of cycle times, throughput, consistency scores, and deviation rates across all mapped workflows.

See It in Action

Request a demo to see these capabilities applied to your processes.

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Process Intelligence Dashboard

A unified view of process health, bottlenecks, and improvement opportunities across your organization.

WorkGraph / Process Intelligence / Dashboard

Avg. Cycle Time

4.2 hrs

-12% vs. last month

Rework Rate

18.3%

Target: <10%

Automation Candidates

3 high-priority

Process Flow Visualization

Interactive process map showing bottlenecks, rework loops, and variant paths with real-time health indicators.

Bottleneck alerts

Flagged steps with queue times exceeding thresholds

Rework overlay

Visual loops showing where work cycles back

Automation scores

Color-coded readiness ratings per process step

Automation Readiness Tiers

Not all automation is created equal. WorkGraph categorizes candidates into three tiers so you can prioritize with confidence.

Tier 1

Rule-Based

Deterministic processes with clear rules. Low risk, high repeatability. Ideal for immediate automation.

Data entry and field mapping
Status updates and notifications
Template-based document creation
Scheduled report generation

Tier 2

Assisted

Processes requiring some judgment. AI handles the routine parts while humans manage exceptions and approvals.

Ticket triage and routing
Content review and classification
Exception handling with escalation
Quality checks with human override

Tier 3

Autonomous

Complex processes where AI workers operate independently with governance controls and monitoring in place.

End-to-end workflow execution
Multi-step decision processes
Cross-system orchestration
Self-monitoring with drift detection

This Is Process Intelligence, Not Surveillance

WorkGraph analyzes how processes flow, not how individuals perform. We measure cycle times, handoff patterns, and rework rates—never keystrokes, screenshots, or personal productivity scores. Your people are the solution, not the problem.

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90-Day Pilot Results

Expected Outcomes from Your Pilot

Based on typical enterprise deployments, here is what organizations achieve within the first 90 days.

>15%

Efficiency Improvement

Measurable reduction in cycle times across targeted processes

>20%

Rework Reduction

Less time spent redoing work due to clearer handoffs and SOPs

>10