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Methodology

CARTA: Capture And Reflect Team Activity

A principled methodology for turning observed work into governed AI workers. From observation to automation, every step is evidence-based and human-directed.

Download the CARTA Framework Guide

The Five Phases of CARTA

Each phase builds on the last, creating a continuous loop from observation to intelligent automation.

C
Phase 01

Capture

Observe real work patterns

Non-invasively capture how work actually happens across your organization. No surveys, no interviews — just reality.

Maps to Mode 1
A
Phase 02

Analyze

Discover workflows and dependencies

Map the hidden patterns, handoffs, and dependencies that define how your teams collaborate and deliver.

Maps to Mode 2
R
Phase 03

Reflect

Generate insights and recommendations

Surface actionable intelligence about bottlenecks, inefficiencies, and automation opportunities.

Maps to Mode 3
T
Phase 04

Transform

Convert insights into improvements

Turn process intelligence into concrete improvements — optimized workflows, standardized SOPs, and measurable gains.

A
Phase 05

Architect

Build governed AI workers

Design and deploy AI workers grounded in observed reality, with full governance, audit trails, and human oversight.

Maps to Mode 4
Philosophy

Human Directed | AI Enabled

WorkGraph does not replace humans. It makes human work visible, improvable, and augmentable. The CARTA methodology ensures that every AI capability is grounded in observed reality and governed by the people who do the work.

Observable

Every insight traces back to real, observed work activity.

Governed

Full audit trails, approval workflows, and human oversight at every stage.

Iterative

Continuous improvement through repeated observation-to-action cycles.

Why Methodology Matters

Most AI initiatives fail because they skip the foundational step of understanding how work actually happens.

AI built without methodology fails

Without a principled approach, AI initiatives become expensive experiments. CARTA provides the structured foundation that turns AI potential into enterprise-grade results.

Process maps based on interviews are wrong

People describe how they think they work, not how they actually work. Interview-based process maps miss 40-60% of real activities and handoffs.

Only observed reality provides a credible foundation

CARTA starts with what actually happens — not what should happen. This evidence-based approach means every insight, recommendation, and AI worker is grounded in truth.

Coming Soon

CARTA Certification Program

CARTA certification for consultants and enterprise teams is coming soon. Get certified in the methodology that bridges the gap between process observation and governed AI deployment.

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Ready to Explore the CARTA Framework?

Download the full CARTA framework guide or schedule a demo to see how the methodology works in practice.